Foliohouse Terms of Service

1. Acceptance of these terms

By creating a Foliohouse account or otherwise using the Foliohouse service (together, the "Service"), you ("Operator," "you") agree to be bound by these Terms of Service (this "Agreement"), together with our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

The Service is offered by Deeply Fundamental Labs Pte. Ltd., a private limited company registered in Singapore (UEN 202631191C) ("Deeply Fundamental," "we," "us").

2. Description of the Service

Foliohouse is a relationship-memory tool for relationship-dependent sales professionals. It captures conversations you have with your own clients — via WhatsApp message forwarding, voice and text debrief recordings, and Coexistence sync — and stores them as an append-only, verbatim record ("fidelity"). Using the Anthropic API, it extracts structured signals from that record for your benefit. You may choose to publish a clearance-filtered subset of this record to a shared, client-facing "room."

3. Account eligibility

You must be at least 18 years old and authorized to act on behalf of the business or professional practice on whose behalf you are using the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Your clients, your responsibility: consent and recording laws

Foliohouse is a tool you use to capture and process conversations with your own clients. You represent and warrant that, before capturing, storing, or processing any client communication through Foliohouse — including by forwarding a WhatsApp message, recording a debrief, or syncing content through Coexistence sync — you have obtained any consent required under the law applicable to you and your clients, including any consent required to record, retain, or process a conversation in your jurisdiction.

Foliohouse is not a party to your relationship with your clients and does not verify, and cannot verify, that you have obtained the consent your jurisdiction requires. Responsibility for complying with recording, wiretapping, and data protection laws that apply to your own client relationships rests entirely with you. If a client, regulator, or third party raises a concern about how a conversation was captured or consented to, that is a matter between you and that party (see the indemnification obligation in Section 12).

5. Acceptable use

You agree not to:

• use the Service for any unlawful purpose;
• capture or process content you are not authorized to capture;
• attempt to gain unauthorized access to the Service or to any account other than your own;
• interfere with or disrupt the integrity or performance of the Service; or
• use the Service to store or transmit content that infringes a third party's rights.

6. Ownership of your data

As between you and Deeply Fundamental, you own your Operator Account Data and the substance of your own client relationships and conversations captured through the Service. Deeply Fundamental claims no ownership over that content. We hold only a limited license to store, process, and display it back to you — and, where you choose, to your named client — solely to provide the Service.

7. Intellectual property

Aside from your own content (Section 6), the Service — including its software, design, and underlying technology — is the property of Deeply Fundamental and its licensors, and is protected by applicable intellectual property laws. Nothing in this Agreement grants you any right to use Deeply Fundamental's trademarks, branding, or intellectual property outside of your ordinary use of the Service.

8. Product improvement using de-identified data

Deeply Fundamental may use de-identified, aggregated data derived from the fidelity store to improve Foliohouse's product and the underlying models and extraction quality that power it. This use is limited to de-identified, aggregated data only — we do not share raw client conversation content outside the purpose of providing the Service to the Operator who captured it.

9. Fees and billing

Foliohouse is currently offered during an early-access period at no charge. If and when we introduce paid plans, we will add updated billing terms to this Agreement, and those terms will take effect before any charge is applied to your account. We do not currently have pricing to disclose.

10. Disclaimers of warranty

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that extracted signals will be accurate or complete. You remain responsible for using your own professional judgment about the content the Service surfaces.

11. Limitation of liability

To the maximum extent permitted by applicable law, Deeply Fundamental will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Service. Our total liability arising out of or relating to this Agreement will not exceed the amount you paid us for the Service in the twelve months preceding the claim, or SGD 100 if you have paid us nothing.

12. Indemnification

You agree to indemnify and hold Deeply Fundamental harmless from any claim, loss, or expense (including reasonable legal fees) arising from your breach of this Agreement, your violation of applicable law, or your failure to obtain consent required to capture or process a client communication (Section 4).

13. Termination

Either party may terminate this Agreement at any time. You may terminate by closing your account or by notifying us at privacy@foliohouse.app. We may suspend or terminate your account if you materially breach this Agreement.

On termination, the same 60-day deletion and export window described in our Privacy Policy applies: you may request an export of your fidelity store during that window, after which your data is deleted.

14. Changes to these terms

We may update this Agreement from time to time. When we do, we will revise the Last revised date above and take reasonable steps to notify active Operators of material changes. Continued use of the Service after a change takes effect constitutes acceptance of the updated terms.

15. Governing law

This Agreement is governed by the laws of Singapore, without regard to its conflict-of-laws principles. Any dispute arising out of this Agreement is subject to the exclusive jurisdiction of the courts of Singapore.

16. Contact

Questions about this Agreement can be sent to privacy@foliohouse.app.